Last Updated: November 20, 2024

​

At Telecom Giant, your privacy is a top priority. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to protect it. By using our website, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our website or services.

 

1. Information We Collect

1.1 Personal Data

We collect personal information that you voluntarily provide to us when you contact us or use our services. This includes:

• Name

• Email address

• Phone number

• Business name (if applicable)

​

Additionally, we collect data from your use of our website, including through tools such as Google Analytics and Wix. This information may include:

• Browser type and version

• Device type

• IP address

• Pages visited

• Time spent on the site

This data helps us improve the user experience, site performance, and content.

 

1.2 Sensitive Data

We do not collect any sensitive personal data unless necessary to fulfill your requests or obligations (e.g., payment details for services that may be offered later).

 

2. How We Use Your Information

We use the data we collect for the following purposes:

• To provide customer support via email, chat, and contact forms

• To send you newsletters, updates, and marketing communications (you can opt-out at any time)

• To analyze website usage and improve user experience through tools like Google Analytics

• To comply with legal requirements and enforce our terms of service

• To process payments and manage your account (if applicable)

 

3. Sharing Your Information

3.1 Third-Party Services

We do not sell or rent your personal data. However, we may share your information with third-party service providers that help us operate our website or deliver services (e.g., Wix for hosting, Google Analytics for tracking usage, email marketing services). These third-party providers are obligated to protect your information in accordance with this Privacy Policy.

 

3.2 Legal Obligations

We may disclose your personal information if required by law or to protect our rights and the rights of others, including in response to subpoenas, court orders, or legal processes.

 

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory obligations. For example, personal data collected through customer support may be retained for up to 7 years to comply with record-keeping requirements and legal obligations in both the U.S. and EU jurisdictions.

 

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access or correct the personal data we hold about you. You may contact us directly to request a copy of your data or update any inaccuracies.

 

5.2 Opt-out of Communications

You may opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link included in our emails or by contacting us directly. You can also update your email preferences through your account settings.

​

6. Security

We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Our website is hosted on Wix, which implements its own security measures to protect data. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

6.1 Data Breaches

In the unlikely event of a data breach, we will notify affected users promptly and take steps to mitigate any potential harm. In compliance with GDPR, we will report breaches to the relevant authority within 72 hours of discovery if necessary.

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website, analyze usage patterns, and personalize content. By continuing to use our website, you consent to our use of cookies. You can manage your cookie preferences through our cookie settings page.

 

8. International Data Transfers

We may transfer your personal information to countries outside of your jurisdiction, including the United States. In doing so, we ensure that your data is handled in accordance with applicable privacy laws, including the GDPR for users in the European Union.

 

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@telecomgiant.com
Phone: +1 (800) 595-6155
Mailing Address: 1451 Route 37 W

Toms River, NJ 08755